How Does It Work? Answers to our Most Popular Questions...

Q: HOW DOES THE PROCESS WORK?

A: After finding your perfect vintage piece on Instagram and commenting "SOLD" or sending a DM on Instagram, we will reach out to discuss payment, shipping vs pick up and lacquer options.  We hold items without payment for a maximum of 1 hour. If payment is not received, we unfortunately have to move on to the next buyer in line or they will hunt us down!

Q: HOW DO I PAY?

A: We accept all major credit cards and will email you an invoice with a link to pay when you have decided on a piece that you can't live without (this happens to me daily). Payment is due within 1 hour of receipt of invoice. 

Q: CAN I PICK UP OR DO YOU DELIVER OR SHIP?

A: After payment is received, we will either arrange local pickup with you or you may choose to ship your piece for an additional charge. We do not offer local delivery at this time (hope to very soon), but we can definitely recommend someone local we use often if you are unable to pick up your item.  We cannot guarantee he will be attractive or single but you never know!!

FOR LOCAL PICK UP:

If you are in the Charleston area, you may pick up your piece at our warehouse on James Island.  We can arrange a day and time that is convenient for both parties.  We are very flexible and have huge muscles so we will be ready for you!

Please note...We do not have a storefront, so kindly allow us a 12-24 hour advance notice for local pick up when you are specifying a time so that we can arrange for someone to meet you.

  • Please arrive at the designated time - life and traffic happen, so just let us know if you're running late or need to reschedule!
  • Some of the pieces are too heavy for us to lift alone, so please be prepared to us help load or bringing someone to help is always great too!  
  • We want your piece to get to its new home in perfect condition, so please bring blankets for wrapping and protecting your piece - this is especially important for lacquered pieces!   
  • Please measure your car before you come to pick your piece to make sure it will fit.  If possible, remove car seats, sports equipment, children, dogs and other items before arriving for a quick and seamless loading.
  • We know you are busy!!  BUT, in order to continue to fill our warehouse with new beautiful vintage pieces to sell we can only hold sold items for 2 weeks for local pick up. We need to keep things moving and flowing for optimal space!  Please arrange to pick up your item within 2 weeks of purchase or a $40 per week storage charge will incur and we will all go to happy hour with your cash.  JK Jk  

FOR SHIPPING:

Although we can't believe anyone would want to live anywhere but Charleston we DO offer shipping!  When you are interested in purchasing an item a shipping quote (or range) can be provided prior to purchase with simply a zip code. This charge is paid directly to the shipper when they deliver your piece. We do not ever take shipping charges up front or before delivery!

We work with various white glove shippers, and they take most forms of payment. We will notify you when they pick up your piece, and they typically will reach out 12-24 hours in advance to arrange a day/time for delivery that is convenient for you. If you have questions about delivery or payment, they can answer them at that time.
Unfortunately we cannot guarantee a delivery time frame. Our shippers make their own routes and come 1-2 times per month and pick up multiple pieces at a time. A typical time frame is 3-6 weeks from purchase.
Any damage that has occurred in shipping must be reported to us within 7 days of receipt of your furniture. We cannot file claims with the shippers past this time frame. You may email us or DM us on Instagram, and please have photos available to document the damage.

Q: HOW DO I ADD LACQUER TO MY PIECE?

A: Lacquer is a great way to update your vintage piece with a colorful and beautiful high gloss finish.  Lacquer is always an additional charge and varies in price depending on size and type of piece.  Typical lead time for lacquer is 8-10 weeks from purchase.  After you have selected your piece we will quote the lacquer cost and it is added to your invoice.  All payment for lacquer is due at time of purchase.  We will show you colors to select from that are included in the price or you may choose a custom color for us to match for an additional $60 for the gallon of paint.  Head to our Lacquer tab for more info!

Some Things to Consider Before You Go...

When purchasing vintage pieces, it is important to be aware that they will have normal wear and tear from age. These are not new pieces of furniture - they have been used and loved for many years before we found them!  If the piece has any major damage or needs repair, we will always note it in the post text or make you aware prior to purchase via DM.

Click here for lacquer info

THANK YOU FOR SHOPPING WITH ONE OF A FIND CHARLESTON!